FAQs
Below is a categorized guide to all TCE FAQs.
Click the corresponding link to quickly find the answers you need. All content is updated in real time to ensure it matches the latest TCE product specifications and service policies.
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CATALOGS
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WHAT WILL YOU CONCERN
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Jump to the "2-post & 4-post Lift FAQ Page", covering core contents such as installation requirements, concrete adaptation, equalization cable adjustment, troubleshooting, suitable for all TCE 2-post/4-post lift models.
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Jump to the "Lift Table and Other Lifts FAQ Page", including details such as voltage parameters, steel specifications for mid-rise, low-rise, and motorcycle lifts, covering all non-mainstream TCE lift models.
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Jump to the "Tire Changer FAQ Page", including operation skills, auxiliary arm usage suggestions, rim size adaptation, operation differences for different tire types (run-flat tires/snow tires), and parts replacement.
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Jump to the "Shop Press FAQ Page", covering practical contents such as parameter setting, common error resolution.
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Jump to the "Shipping & Delivery FAQ Page", detailing core service contents such as shipping fee standards, delivery time, self-pickup process, warehouse address, unloading suggestions, goods inspection, damage claim, and international delivery restrictions.
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Jump to the "Warranty, Refund & Maintenance FAQ Page", detailing the warranty period, warranty scope, exemption clauses, daily maintenance process, and wearing parts replacement cycle for various products (lifts, tire changers, etc.).
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If you can't find the answer you need after browsing the categorized FAQs, please contact our professional customer service team for one-on-one assistance.
Email: tcecustomerservice@torin-usa.com (Response time: 24 working hours,Please Be Patient)