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All products sold by Changshu Tongrun Ecommerce Co.,Ltd come with a standard warranty period. If your product has a manufacturing defect within the warranty period, we will replace or repair it free of charge. For specific warranty durations and terms, please refer to the product documentation or contact our support team at support@tongrunjacks.com.
If you are unsatisfied with your purchase, you may return it within 30 days of receiving the item. To initiate a return:
If you return a product within the specified return period, you will receive a full refund minus any shipping or handling charges. Refunds will be processed to the original method of payment within 7-10 business days of receiving the returned item.
If you have any questions or concerns regarding our Warranty & Return policy, please contact us: